Legal notice

Last Updated: August 6, 2026

Welcome to Heartfelt Industries. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use this website.

1. About Us

Heartfelt Industries ("Heartfelt Industries," "we," "our," or "us") provides premium cigar humidification products, cigar accessories, and related merchandise through our website.

2. Eligibility

By using this website, you represent that you are at least 18 years of age or the legal age required to purchase tobacco-related accessories in your jurisdiction.

3. Products

We strive to ensure that product descriptions, images, pricing, and specifications are accurate. However:

Colors may vary depending on your display.
Product dimensions may have minor manufacturing tolerances.
We reserve the right to improve or modify products without prior notice.

Our humidification products are intended for cigar storage only.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Correct pricing or listing errors.
Verify payment information before shipping.

If an order is canceled after payment, a full refund will be issued.

5. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise noted.

Prices may change without notice.

Applicable taxes and shipping charges are calculated during checkout.

6. Payment

Payments are processed securely through approved payment providers.

Heartfelt Industries does not store complete credit card information.

7. Shipping

Shipping estimates are provided as a convenience and are not guaranteed.

Delivery delays caused by carriers, weather, customs, or other circumstances beyond our control are not our responsibility.

Risk of loss transfers to the customer once the package has been delivered to the shipping carrier.

8. Returns & Refunds

Please review our Return Policy for complete details.

If you receive a defective or damaged item, contact us promptly so we can make it right.

9. Product Use

Our products should be used only as intended.

Customers are responsible for:

Using distilled water only with Heartfelt humidification products.
Following all provided instructions.
Maintaining cigars and humidors properly.

Heartfelt Industries is not responsible for damage caused by misuse, improper installation, overfilling, neglect, or unauthorized modifications.

10. Intellectual Property

All content on this website, including:

Logos
Product designs
Images
Graphics
Product descriptions
Videos
Website content

is the property of Heartfelt Industries and may not be copied, reproduced, distributed, or used without prior written permission.

11. User Content

If you submit reviews, photos, testimonials, or other content, you grant Heartfelt Industries a non-exclusive, royalty-free license to use that content for marketing and promotional purposes.

You represent that you own or have permission to submit any content you provide.

12. Prohibited Use

You agree not to:

Violate any laws.
Attempt unauthorized access to our systems.
Interfere with website operation.
Upload malicious software.
Use the website for fraudulent activity.

13. Disclaimer

Our products are provided "as is" and "as available."

To the fullest extent permitted by law, Heartfelt Industries disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.

While our humidification products are designed to help maintain stable humidity, we cannot guarantee specific humidity levels under every storage condition.

14. Limitation of Liability

To the maximum extent permitted by law, Heartfelt Industries shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of our products
Website access
Product availability
Delayed shipping
Lost profits
Damage to cigars or humidors resulting from improper use

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

16. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services offered by third-party websites.

17. Changes to These Terms

We may update these Terms at any time.

Changes become effective immediately upon posting to this page.

Continued use of the website constitutes acceptance of the updated Terms.

18. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Nevada, without regard to conflict of law principles.

Any legal action arising from these Terms shall be brought in the appropriate state or federal courts located in Nevada.

19. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Heartfelt Industries

Email: ian@heartfeltindustries.com

Website: heartfeltindustries.com

Country/Region